The Renewable Energy Consumer Code (RECC) has been approved by TrustMark as a new scheme operator for businesses involved in renewables and related home improvement and energy efficiency sectors.
RECC members can now sign up to the government-endorsed quality scheme in addition to their RECC membership, and benefit from inclusion on the TrustMark website, which helps homeowners find quality and expert local tradespeople.
RECC promotes consumer protection from its members who work with consumers wishing to buy or lease small-scale energy generation systems for their homes, and monitors and enforces compliance by its members.
RECC became a licensed TrustMark scheme operator in January 2017 following a thorough assessment of all of RECC’s processes for vetting and inspecting installers, as well as its customer service policies, compliance audits, quality management and complaint handling procedures.
All RECC members who sign up to TrustMark will now be able to display the TrustMark logo to give additional protection and
reassurance to customers.
To stay up-to-date with developments or to find your nearest TrustMark registered firm, please visit: www.trustmark.org.uk.